Delivery Information

Delivery

Ireland

We use GLS Couriers for deliveries within Ireland.  

Free delivery on orders over €50.  Orders under that value incur a standard delivery charge of €5.50. 

UK

We use GLS Couriers for deliveries to the UK. They usually take 2-3 working days.

Delivery to the UK is free for orders over 99. Orders under that value incur a standard delivery charge of 9.99 for a 10 kg package.

Other Destinations

For delivery charges to European, Australian and American destinations, please contact us.

 

Returns

Nordville aims to always provide high quality goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.

Please ensure you check your delivery once it arrives as any shortages must be notified on receipt of your parcel.  

If any products you have purchased have faults when they are delivered to you, you should contact Nordville within 5 days to arrange collection and return. Nordville is responsible for paying delivery costs. Products must be returned in their original condition with all packaging and documentation. Upon receipt of the returned products, the price of the products, as paid by you, will be refunded to you through the payment method used by you when purchasing the them.

We are happy to refund/exchange any unused product you bought from Nordville returned within 28 days of purchase upon production of your receipt, as long as they are returned in an unused condition and in their original packaging

We will accept cancellations of orders at any time prior to dispatch

Refunds will be given in accordance with the method of payment and will be less the original shipping charge.  We do not pay for the cost of return under this guarantee.

If products are damaged during transit then we will replace them free of charge once the original has been returned to us.